![]() On your keyboard, press the Windows key + R.Change your DNS (Domain Name System) to use Google's Public DNS.Make sure that you are not currently using any VPN (Virtual Private Network) software, as this will affect your connection.Don't forget to re-enable them afterwards to keep your computer safe! If you're not sure, you can also try temporarily disabling both Firewall and Antivirus scanner as a test. Make sure that your games are excluded in Windows' Firewall or any other Firewall application you may have, as well as your antivirus scanner(s). ![]() Troubleshooting connection issues on Windows: NOTE: If you are experiencing an "EFEAB30C" or "4B538E50" error code which prevents you from accessing any or all NBA 2K online features, please refer to this article: If you are experiencing disconnections, performance issues (lag), or other error messages when connecting or playing online modes in a 2K title, please refer to the connection troubleshooting below:
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